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Samuel Bradshaw |
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Sam@s208850629.onlinehome.us |
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Objective
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IT Professional |
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¨ IT Manager / IT Project Manager / Solutions Manager ¨ Network Manager / Sr. System Engineer ¨
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Summary
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n Ten years experience designing, developing, implementing and supporting IT/IS infrastructure. ¨ Excellent communication skills and technical expertise. Strong process and project management ability. Ability to coordinate effectively with executive management in order to analyze business requirements and processes. ¨ Seven years proven ability to lead both outsourced and internal teams. Proven track record and expert knowledge in product and vendor selection. Seven years experience managing teams of developers (Agile methodology) ¨ Five year proven track record implementing large enterprise software solutions from the ground up at Marsh McLennan (deployed in more than 13 countries). ¨ Two year successful track-record implementing back-office accounting solutions. ¨ Experience documenting and planning with MS Project, Visio, Excel, and PowerPoint. ¨ Familiarity with creating high-level functionality diagrams and change request/change management process diagrams and process flow charts. n A leader with substantial hands-on experience and a strong technical skill-set. ¨
Seven
years extensive experience with various ¨ SalesLogix & GoldMine CRM certified. Certified in Lawson ERP/Finance. Familiarity with Microsoft CRM, Onyx, Pivotal, Siebel, ACT, & SalesForce.com. Experience implementing Enterprise MIS systems over WAN’s and CRM replicated database solutions. Cisco Certified. ¨ Novell, Windows 2000-03 Server & Active Directory, IIS, SQL Server, CheckPoint Firewall, MS Exchange, Linux/Unix, Sun Solaris. Crystal Reports, Extensity time & expense reporting. ¨ Familiarity with custom video conferencing solutions, setting up conference centers, data centers, and cooling solutions. Previous experience as a Network Manager. |
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Experience
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Con-way (CNF),
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2005 – 2006 |
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Sr. Systems Engineer / Business Analyst n Tasks and responsibilities include implementation, business analysis, technical support, and project management for Con-way’s large clients such as Cisco, Nike, and Tektronix. Project based technical lead for implementation of supply chain management solutions (such as iTRAX). Daily tasks include coordination between departments (4+) and large teams in a heavily matrixed environment of 500 IT professionals within a 20,000+ person company. |
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IIG Services Inc,
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2005 - 2005 |
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Manager Professional Services n
Primary
IT manager for the IIG’s CRM/ERP implementations in the greater |
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2000 - 2005 |
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Global Technology Applications
Analyst, n Chief (technology) project manager of several large scale MIS implementations exceeding $1M. n Primary IT project manager and point of contact for all CRM/ERP users and senior business managers in 13 countries. Directly reporting to CIO. n Worked directly with high-level management including CFO, COO, President and regional network managers. Strong soft skills and coordination capability. n
Successful
track record with implementing new systems in the IT project manager role.
Implemented four Global ERP/CRM n
Integrated
several applications with Novell (Novell Certified Engineer). n
Main technical contact for several vendors
and consultants. Managed teams of developers. n
Managed Senior Notes/Domino developers (CRM
integration) to make intellectual capital and opportunity tracking
information available in Domino. n Implemented Veritas and ArcServe disaster recovery solutions for several mission-critical Active Directory server farms. Planned off-site tape storage. n Managed several integration projects that included SQL DB development. n
Previously managed data center and completed
data center re-installation and upgrade, included purchasing of top
performing cooling systems. n
Experience and strong capabilities
troubleshooting application performance issues/WAN related problems and
routing issues (Cisco Certified).
Experience with firewall technology (CheckPoint). n
Implemented Active Directory for the
marketing and finance departments. n
Managed business continuity/disaster recovery
initiatives for several mission critical CRM/ERP applications and server
installations. n
Integrated intellectual capital (CRM data)
into MOW Portal (Edirectory). n
Managed both outsourced work and oversaw
desktop personnel for desktop related initiatives, includes packing of
applications for remote deployment. n
Generation of statistics and reports from
help desk system, analyzing performance of technology support staff globally.
Used proprietary reporting system to analyze trends. n
Sr. Systems Admin and project lead for
several server farms. Experience troubleshooting several cluster win2k
related server problems. Main point of contact for several IIS Web server
farms. n
Worked
with a team to implement Cisco (CCNA) VOIP telephone systems globally through
a T3 triangle ( n Managed desktop personnel for desktop related initiatives, included packing of applications for remote deployment. Familiarity with .MSI packages. |
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Net Technologies,
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1999 - 2000 |
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Network Manager n Network Manager for a progressive internet company running 25 servers, including IIS, Apache, Java Web Server, Web Sphere. Worked with Exchange, CRM, and back-office accounting software n Designed IT infrastructure in a high growth, hi-demand environment. Built network from ground-up internally. Built out web services at Level3 co-location facility. n Daily tasks included trouble shooting IIS web servers, FTP sites, firewall filtering, routing problems, DNS issues & backup services. Environment comprised of web hosting, calculator websites for the financial community, and voice streaming servers. NT/LINUX/SUN environment. n Played key role in implementing the Checkpoint Firewall/VPN which also entailed subnetting the network and creating multiple network segments. Created Veritas backup design. |
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DAA
Technologies Consulting., |
1999 - 1999 |
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CRM Consultant n
Provided
CRM consulting and Network services for DAA’s clients in n Installed various enterprise software solutions and interfaced with top level management at prestigious corporations (mainly Law & Finance firms). Work included Windows Server Admin. |
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1998 - 1999 |
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IT Analyst n
High level NDS (Netware
Directory Services) design, planning, and migration involving upgrades of
servers, moving container objects, re-configuring entire environment for home
care building including queues and HP printers. Designed NT user policy
packages to be managed in NDS. n
Project leader for
migration into new container and several rollouts. Client/Server applications n
Configured and created
application objects to be launched through ZenWorks launcher. n
Project leader for
rollout and upgrade/migration procedures. Experience troubleshooting T1
links. n
Improved data security.
File server optimization. Data backups with ArcServe. |
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Lanop
Corporation, |
1998 - 1998 |
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Review Leader n
Worked as a review
leader as part of a work/study program. 100 hours spent in computer lab. |
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1996 - 1997 |
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Computer insurance
analysis through mainframe. Awarded Performance Diploma. |
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Supreme
Computer Consulting, |
1994 - 1996 |
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Owner n
Focused primarily on
system integration, CRM implementations (ACT) and end-user training. Network LAN
installations and design. Gained many of |
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Vineberg
Communications, |
1993 - 1996 |
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Consultant n
Freelance work for Mr. Vineberg,
(MACINTOSH based systems) President & CEO. |
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Education/
Certification |
Novell Certified Network Engineer CNI, CNE,
GoldMine Technician Certification, GMTC Certified, SalesLogix (CRM) certified Administrator, Cisco
Certified Network Associate (CCNA) 3.0, Lawson Certified Database/System
Admin. Also studying for MCSE. Some college studies ( |
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Personal
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¨
Married ¨
Fluent in
Swedish ¨
Have traveled to
more than 30 countries. ¨
Interest in
different cultures |
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Completed ¨
Interests: Philosophy, ¨
Competed |
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